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Use the HijackThis tool to permanently disable startup applications, services and browser add-insĪ. Research which services and startup applications are legitimateĦ. Use START -> RUN-> Taskmgr.exe to list running services and applicationsī. Use START -> RUN-> msconfig.exe to temporarily disable startup applications and non-Microsoft services -Ī. Or insert infected hard disk into an External USB enclosure or External IDE enclosure, connect to another computer and scan / disinfectĥ.

Or Boot using your XP / Vista install CD or Alternative Video if you don't have CD - scan using the SOPHOS command line program then manually delete infected files and registry settingsĬ. Boot using a UBCD (UBCD4WIN) Rescue CD/DVD or USB bootable Flash Drive - scan using the SOPHOS command line program then manually delete infected files and registry settingsī. If infection remains you'll need to go to the DOS prompt and locate and delete the infected files using one of the following methods:Ī. If infection remains, Start your computer in 'Safe Mode', and scan using links / buttons on the left and right - Note: some Web Scanners or AV applications may not work or install in safe mode.Ĥ. (Web Scanners don't require an uninstall)ģ.

Install ONE antiviral program, scan, uninstall, install the next AV program, scan, uninstall. Use multiple scanners (six to seven) to confirm the infection is cleaned, ONE AT A TIME.

Before Scanning, Disable 'System Restore' - START -> RUN -> control sysdm.cpl -> OK, Now Scan using the links on the leftĢ. Use these additional steps to clean Viral Infections, Rootkits, Key-Loggers, Spyware and Trojans from a Windows computer.ġ.

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